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Enhancing customer experience at festivals

When & Where

14:00 - 14:45, Wednesday 26th September 2018
TechFest Zone

Track

TechFest Zone

Festival goers are expecting more from their chosen events than ever before. Consumers’ expectations have changed and experiences – both good and bad – can quickly go viral.

Our panel will be discussing the latest innovations that enhance the customer experience - from advanced tech to exciting new brand activation solutions. We will explore what is happening in the festival industry and what can be learnt from other events to improve the festival experience, as well as what future innovations will have greatest impact for organisers and festival-goers.